Privacy Policy
NU SALES & MARKETING PRIVACY POLICY
1. About Nu Sales & Marketing – mission and purpose.
Nu Sales & Marketing is committed to protecting the privacy of personal information which the organisation collects, holds, and administers. Personal information is information which identifies a person, either directly or indirectly.
2. Purpose
The purpose of this document is to provide a framework for Nu Sales & Marketing in dealing with privacy considerations.
3. Policy
Nu Sales & Marketing collects and administers a range of personal information for the purposes of providing charity clients with ongoing regular giving donors, verify details and commitment to providing monthly donations. The organisation is committed to protecting the privacy of personal information it collects, holds and administers.
Nu Sales & Marketing recognises the essential right of persons to have their information administered in ways which they would reasonably expect – protected on one hand and made accessible to them on the other. These privacy values are reflected in our core values and Privacy Policy. We apply the Privacy Act 1988 (Cth) (‘Act’) (as amended) and the 13 Australian Privacy Principles (APPs), effective March 12, 2014, to the collection of your personal information and comply with the National Privacy Principles (NPPs). You can find out more about these principles from the Office of the Privacy Commissioner on 1300 363 992 or on the website www.privacy.gov.au.
Nu Sales & Marketing is bound by laws which impose specific obligations when it comes to handling information. The organisation has adopted the following principles contained as minimum standards in relation to handling personal information.
Nu Sales & Marketing will:
• Collect only information which the organisation requires for its primary function; • Ensure that stakeholders are informed as to why we collect the information and how we administer the information gathered;
• Use and disclose personal information only for our primary functions or a directly related purpose, or for another purpose with your consent;
• Store personal information securely, protecting it from unauthorised access; and • Provide stakeholders with access to their own information, and the right to seek its correction.
4. Privacy Procedures
Responsibilities
The Nu Sales & Marketing Managing Director and Operations Manager are responsible for developing, adopting and reviewing this policy. The Chief Executive Officer is responsible for the implementation of this policy, for monitoring changes in Privacy
legislation, and for advising on the need to review or revise this policy as and when necessary.
Processes
5. Collection
Nu Sales & Marketing respects and upholds your rights to privacy protection under the National Privacy Principles in regulating how we collect, use, disclose and hold your personal information.
Why we collect your personal information
Nu Sales & Marketing is grateful to those who provide the support which allows us to achieve our mission. When you give us personal information such as your name and address, we record it on our database and use it to contact you. We may use your personal information to send you information. Each time we send you a communication we will provide you with a simple way to stop receiving similar communications in the future.
Nu Sales & Marketing will not collect sensitive personal information about health, racial or ethnic origin, political opinions or membership, religious or philosophical beliefs, trade association or union membership, sexual preferences or criminal record, unless you have consented to give this information and it is relevant to our work. We will always collect such information in a lawful and fair manner.
Specifically, Nu Sales & Marketing will:
• Only collect information that is necessary for the performance and primary function of Nu Sales & Marketing.
• Collect personal information only by lawful and fair means and not in an unreasonably intrusive way.
• Notify you about why we collect the information and how it is administered. • Notify you that this information is accessible to the person if they ask. • Collect personal information from you directly wherever possible. • If collecting personal information from a third party, be able to advise you whom
the information concerns, from whom their personal information has been collected.
• Collect sensitive information only with your consent or if required by law. (Sensitive information includes health information and information about religious beliefs, race, gender and others).
• Nu Sales & Marketing will also collect sensitive information about a person if such collection is necessary to prevent or lessen a serious and imminent threat to the life or health of any person, where the person whom the information concerns:
o is physically or legally incapable of giving consent to the collection; or o physically cannot communicate consent to the collection; or
• Nu Sales & Marketing will collect health information about you if:
o the information is necessary to provide a health service to you; and o the information is collected as required or authorised by or under law and in accordance with rules established by competent health or
medical bodies that deal with obligations of professional confidentiality which bind the organisation.
• Determine, where unsolicited information is received, whether the personal information could have collected it in the usual way, and then if it could have, it will be treated normally. (If it could not have been, it must be destroyed, and the person whose personal information has been destroyed will be notified about the receipt and destruction of their personal information).
6. Use and Disclosure
Nu Sales & Marketing will:
• Only use or disclose information for the primary purpose for which it was collected or a directly related secondary purpose.
• For other uses, Nu Sales & Marketing will obtain consent from you. • In relation to a secondary purpose, use or disclose the personal information only where:
o a secondary purpose is related to the primary purpose and you would reasonably have expected us to use it for purposes; or
o you have consented; or
o certain other legal reasons exist, or disclosure is required to prevent serious and imminent threat to life, health or safety.
• In relation to personal information which has been collected from you, use the personal information for direct marketing, where you would reasonably expect it to be used for this purpose, and Nu Sales & Marketing has provided an opt out and the opt out has not been taken up.
• In relation to personal information which has been collected other than from you yourself, only use the personal information for direct marketing if your personal information has been collected has consented (and you have not taken up the opt out).
• In each direct marketing communication with you, Nu Sales & Marketing draws to your attention, or prominently displays a notice, that you may express a wish not to receive any further direct marketing communications in a plain and simple manner.
• In relation to the overseas transfer of personal information, if it is impractical for Nu Sales & Marketing to receive your consent to that transfer, Nu Sales & Marketing must have sufficient reasons to believe that you would likely give consent could they be contacted.
• Provide all persons access to personal information except where it is a threat to life or health or it is authorized by law to refuse and, if a person is able to establish that the personal information is not accurate, then Nu Sales & Marketing must take steps to correct it. Nu Sales & Marketing may allow a person to attach a statement to their information if Nu Sales & Marketing disagrees it is inaccurate.
• Where for a legal or other reason we are not required to provide you with access to the information, consider whether a mutually agreed intermediary would allow sufficient access to meet the needs of both parties.
• Make no charge for making a request for personal information, correcting the information or associating a statement regarding accuracy with the personal information.
• Each written direct marketing communication with you must set out Nu Sales & Marketing’s business address and telephone number and, if the communication with you is made by fax, telex or other electronic means, a number or address at which the Nu Sales & Marketing can be directly contacted electronically.
• If the disclosure of sensitive information is necessary for research, or the compilation or analysis of statistics, relevant to public health or public safety and it is impracticable for Nu Sales & Marketing to seek your consent before the use or disclosure and the use or disclosure is conducted in accordance with guidelines approved by the Commissioner under section 95A, the organisation may make such a disclosure.
• If Nu Sales & Marketing has sufficient reasons to believe that an unlawful activity has been, is being or may be engaged in, and the disclosure of personal information becomes a necessary part of its investigation of the matter or in reporting its concerns to relevant persons or authorities, the organisation may make such disclosures.
• Nu Sales & Marketing may further disclose personal information if its disclosure is mandated by an enforcement body or is required for the following:
o the prevention, detection, investigation, prosecution or punishment of criminal offences, breaches of a law imposing a penalty or sanction or breaches of a prescribed law;
o the enforcement of laws relating to the confiscation of the proceeds of crime;
o the protection of the public revenue;
o the prevention, detection, investigation or remedying of seriously improper conduct or prescribed conduct;
o the preparation for, or conduct of, proceedings before any court or tribunal, or implementation of the orders of a court or tribunal.
For the purpose of this Clause, Nu Sales & Marketing must make a written note of the use or disclosure.
7. Storage
Nu Sales & Marketing will:
• Implement and maintain steps to ensure that personal information is protected from misuse and loss, unauthorized access, interference, unauthorized modification or disclosure.
• Ensure that Nu Sales & Marketing data is up to date, accurate and complete. • Destruction and de-identification Nu Sales & Marketing
• Destroy personal information once is not required to be kept for the purpose for which it was collected, including from decommissioned laptops and mobile phones. • Change information to a pseudonym or treat it anonymously if required by you whose information Nu Sales & Marketing holds and will not use any government related identifiers unless they are reasonably necessary for our functions.
8. Data Quality
Nu Sales & Marketing will:
• Take reasonable steps to ensure the information Nu Sales & Marketing collects is accurate, complete, up to date, and relevant to the functions we perform.
9. Data Security and Retention
Nu Sales & Marketing will:
• Only destroy records in accordance with the organisation’s Records Management Policy.
10.Openness
Nu Sales & Marketing will:
• Ensure stakeholders are aware of Nu Sales & Marketing’s Privacy Policy and its purposes.
• Make this information freely available in relevant publications and on the organisation’s website.
• On request by you, Nu Sales & Marketing must take reasonable steps to let you know, generally, what sort of personal information it holds, for what purposes, and how it collects, holds, uses and discloses that information.
11.Access and Correction
Nu Sales & Marketing will:
• Ensure you have a right to seek access to information held about them and to correct it if it is inaccurate, incomplete, misleading or not up to date. • If you and Nu Sales & Marketing disagree about whether the information is accurate, complete and up to date, and you asks Nu Sales & Marketing to associate with the information a statement claiming that the information is not accurate, complete or up to date, the Nu Sales & Marketing will take reasonable steps to do so. • Nu Sales & Marketing will provide to you its reasons for denial of access or a refusal to correct personal information.
• Nu Sales & Marketing can withhold the access of your information if:
o providing access would pose a serious and imminent threat to the life or health of any person; or
o providing access would have an unreasonable impact upon the privacy of other persons; or
o the request for access is frivolous or vexatious; or
o the information relates to existing or anticipated legal proceedings between the organisation and you, and the information would not be accessible by the process of discovery in those proceedings; or
o providing access would reveal the intentions of the organisation in relation to negotiations with you in such a way as to prejudice those negotiations; or o providing access would be unlawful; or
o providing access would be likely to prejudice an investigation of possible unlawful activity; or
o an enforcement body performing a lawful security function asks Nu Sales & Marketing not to provide access to the information on the basis that providing access would be likely to cause damage to the security of Australia.
• Where providing access would reveal evaluative information generated within the organisation in connection with a commercially sensitive decision-making process, Nu Sales & Marketing may give you an explanation for the commercially sensitive decision rather than direct access to the information.
• If Nu Sales & Marketing decides not to provide you with access to the information on the basis of the above mentioned reasons, Nu Sales & Marketing will consider whether the use of mutually agreed intermediaries would allow sufficient access to meet the needs of both parties.
• Nu Sales & Marketing may charge for providing access to personal information. However, the charges will be nominal and will not apply to lodging a request for access.
12.Anonymity
Nu Sales & Marketing will:
• Allow people from whom the personal information is being collected to not identify themselves or to use a pseudonym unless it is impracticable to deal with them on this basis.
13.Making information available to other organisations
Nu Sales & Marketing can:
• Release information to third parties where it is requested by you.
14.Detail
What personal information Nu Sales & Marketing collects.
Person information held on a person may include:
● Full name, including titles and suffix
● Gender
● Address
● Best contact telephone and email address
● Date of birth
Business information held on an entity may include:
● Job title
● Contact name, including titles and suffix
● Company name
● Company address
● Company contact telephone, email and Website address
● Email address
To assist with processing donations, Nu Sales & Marketing capture details such as:
● Credit card details – which are securely encrypted and stored to comply with NPP regulations
● Cheque account details – to cross check any dishonoured cheques from the bank
● Direct debit account number for processing of regular donations – these are kept in accordance with NPP regulations
15.Visiting our website
Nu Sales & Marketing websites may use cookies to improve your experience, to display content more relevant to you. If you are concerned about the use of these cookies, your browser can be configured to notify you when you receive a cookie and provide you with the opportunity to accept or reject it. You may refuse all cookies from Nu Sales & Marketing websites however some functions may be unavailable.
When you generally browse our websites Nu Sales & Marketing does not use ‘cookies’ to track your movements on the site, but we may use Google Analytics to capture and transmit information that is sent with each page request during your visits to our websites. You may opt out of this information collection service by installing the Google Analytics opt-out browser plug in.
The Nu Sales & Marketing websites also contain links to other sites of interest and social media. Nu Sales & Marketing does not control, nor is responsible for, the content or privacy practices of those organisations or their websites. Please check the Privacy Statements on other websites before you provide them with your personal information.
Nu Sales & Marketing does not provide any definitive assurance regarding the security of your personal information that is transmitted to and from your computer, as the internet is inherently insecure. You also need to take responsibility and take the
reasonable steps recommended by your financial services, Internet Service Provider (ISP) and software vendors to ensure your own computer security and privacy. As such Nu Sales & Marketing is not liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.
16.The Spam Act 2003
The Spam Act prohibits the sending of unsolicited emails and SMS messages for commercial purposes from or within Australia or to people in Australia.
Nu Sales & Marketing will undertake its responsibilities seriously with regard to the Spam Act and follow the guidance of the Australian Communications and Media Authority with regard to the Spam Act.
17.Changes to our Privacy Policy
Nu Sales & Marketing may, without notice, amend or modify its Privacy Policy by posting the amended Privacy Policy to Nu Sales & Marketing’s website.
18.How to access, correct or update your personal information
If you have any complaints, questions or concerns about what information Nu Sales & Marketing holds or about the accuracy of that information, please contact the Nu Sales & Marketing office on (02) 8320 0681 or admin@nusales.com.au.
1. About Nu Sales & Marketing – mission and purpose.
Nu Sales & Marketing is committed to protecting the privacy of personal information which the organisation collects, holds, and administers. Personal information is information which identifies a person, either directly or indirectly.
2. Purpose
The purpose of this document is to provide a framework for Nu Sales & Marketing in dealing with privacy considerations.
3. Policy
Nu Sales & Marketing collects and administers a range of personal information for the purposes of providing charity clients with ongoing regular giving donors, verify details and commitment to providing monthly donations. The organisation is committed to protecting the privacy of personal information it collects, holds and administers.
Nu Sales & Marketing recognises the essential right of persons to have their information administered in ways which they would reasonably expect – protected on one hand and made accessible to them on the other. These privacy values are reflected in our core values and Privacy Policy. We apply the Privacy Act 1988 (Cth) (‘Act’) (as amended) and the 13 Australian Privacy Principles (APPs), effective March 12, 2014, to the collection of your personal information and comply with the National Privacy Principles (NPPs). You can find out more about these principles from the Office of the Privacy Commissioner on 1300 363 992 or on the website www.privacy.gov.au.
Nu Sales & Marketing is bound by laws which impose specific obligations when it comes to handling information. The organisation has adopted the following principles contained as minimum standards in relation to handling personal information.
Nu Sales & Marketing will:
• Collect only information which the organisation requires for its primary function; • Ensure that stakeholders are informed as to why we collect the information and how we administer the information gathered;
• Use and disclose personal information only for our primary functions or a directly related purpose, or for another purpose with your consent;
• Store personal information securely, protecting it from unauthorised access; and • Provide stakeholders with access to their own information, and the right to seek its correction.
4. Privacy Procedures
Responsibilities
The Nu Sales & Marketing Managing Director and Operations Manager are responsible for developing, adopting and reviewing this policy. The Chief Executive Officer is responsible for the implementation of this policy, for monitoring changes in Privacy
legislation, and for advising on the need to review or revise this policy as and when necessary.
Processes
5. Collection
Nu Sales & Marketing respects and upholds your rights to privacy protection under the National Privacy Principles in regulating how we collect, use, disclose and hold your personal information.
Why we collect your personal information
Nu Sales & Marketing is grateful to those who provide the support which allows us to achieve our mission. When you give us personal information such as your name and address, we record it on our database and use it to contact you. We may use your personal information to send you information. Each time we send you a communication we will provide you with a simple way to stop receiving similar communications in the future.
Nu Sales & Marketing will not collect sensitive personal information about health, racial or ethnic origin, political opinions or membership, religious or philosophical beliefs, trade association or union membership, sexual preferences or criminal record, unless you have consented to give this information and it is relevant to our work. We will always collect such information in a lawful and fair manner.
Specifically, Nu Sales & Marketing will:
• Only collect information that is necessary for the performance and primary function of Nu Sales & Marketing.
• Collect personal information only by lawful and fair means and not in an unreasonably intrusive way.
• Notify you about why we collect the information and how it is administered. • Notify you that this information is accessible to the person if they ask. • Collect personal information from you directly wherever possible. • If collecting personal information from a third party, be able to advise you whom
the information concerns, from whom their personal information has been collected.
• Collect sensitive information only with your consent or if required by law. (Sensitive information includes health information and information about religious beliefs, race, gender and others).
• Nu Sales & Marketing will also collect sensitive information about a person if such collection is necessary to prevent or lessen a serious and imminent threat to the life or health of any person, where the person whom the information concerns:
o is physically or legally incapable of giving consent to the collection; or o physically cannot communicate consent to the collection; or
• Nu Sales & Marketing will collect health information about you if:
o the information is necessary to provide a health service to you; and o the information is collected as required or authorised by or under law and in accordance with rules established by competent health or
medical bodies that deal with obligations of professional confidentiality which bind the organisation.
• Determine, where unsolicited information is received, whether the personal information could have collected it in the usual way, and then if it could have, it will be treated normally. (If it could not have been, it must be destroyed, and the person whose personal information has been destroyed will be notified about the receipt and destruction of their personal information).
6. Use and Disclosure
Nu Sales & Marketing will:
• Only use or disclose information for the primary purpose for which it was collected or a directly related secondary purpose.
• For other uses, Nu Sales & Marketing will obtain consent from you. • In relation to a secondary purpose, use or disclose the personal information only where:
o a secondary purpose is related to the primary purpose and you would reasonably have expected us to use it for purposes; or
o you have consented; or
o certain other legal reasons exist, or disclosure is required to prevent serious and imminent threat to life, health or safety.
• In relation to personal information which has been collected from you, use the personal information for direct marketing, where you would reasonably expect it to be used for this purpose, and Nu Sales & Marketing has provided an opt out and the opt out has not been taken up.
• In relation to personal information which has been collected other than from you yourself, only use the personal information for direct marketing if your personal information has been collected has consented (and you have not taken up the opt out).
• In each direct marketing communication with you, Nu Sales & Marketing draws to your attention, or prominently displays a notice, that you may express a wish not to receive any further direct marketing communications in a plain and simple manner.
• In relation to the overseas transfer of personal information, if it is impractical for Nu Sales & Marketing to receive your consent to that transfer, Nu Sales & Marketing must have sufficient reasons to believe that you would likely give consent could they be contacted.
• Provide all persons access to personal information except where it is a threat to life or health or it is authorized by law to refuse and, if a person is able to establish that the personal information is not accurate, then Nu Sales & Marketing must take steps to correct it. Nu Sales & Marketing may allow a person to attach a statement to their information if Nu Sales & Marketing disagrees it is inaccurate.
• Where for a legal or other reason we are not required to provide you with access to the information, consider whether a mutually agreed intermediary would allow sufficient access to meet the needs of both parties.
• Make no charge for making a request for personal information, correcting the information or associating a statement regarding accuracy with the personal information.
• Each written direct marketing communication with you must set out Nu Sales & Marketing’s business address and telephone number and, if the communication with you is made by fax, telex or other electronic means, a number or address at which the Nu Sales & Marketing can be directly contacted electronically.
• If the disclosure of sensitive information is necessary for research, or the compilation or analysis of statistics, relevant to public health or public safety and it is impracticable for Nu Sales & Marketing to seek your consent before the use or disclosure and the use or disclosure is conducted in accordance with guidelines approved by the Commissioner under section 95A, the organisation may make such a disclosure.
• If Nu Sales & Marketing has sufficient reasons to believe that an unlawful activity has been, is being or may be engaged in, and the disclosure of personal information becomes a necessary part of its investigation of the matter or in reporting its concerns to relevant persons or authorities, the organisation may make such disclosures.
• Nu Sales & Marketing may further disclose personal information if its disclosure is mandated by an enforcement body or is required for the following:
o the prevention, detection, investigation, prosecution or punishment of criminal offences, breaches of a law imposing a penalty or sanction or breaches of a prescribed law;
o the enforcement of laws relating to the confiscation of the proceeds of crime;
o the protection of the public revenue;
o the prevention, detection, investigation or remedying of seriously improper conduct or prescribed conduct;
o the preparation for, or conduct of, proceedings before any court or tribunal, or implementation of the orders of a court or tribunal.
For the purpose of this Clause, Nu Sales & Marketing must make a written note of the use or disclosure.
7. Storage
Nu Sales & Marketing will:
• Implement and maintain steps to ensure that personal information is protected from misuse and loss, unauthorized access, interference, unauthorized modification or disclosure.
• Ensure that Nu Sales & Marketing data is up to date, accurate and complete. • Destruction and de-identification Nu Sales & Marketing
• Destroy personal information once is not required to be kept for the purpose for which it was collected, including from decommissioned laptops and mobile phones. • Change information to a pseudonym or treat it anonymously if required by you whose information Nu Sales & Marketing holds and will not use any government related identifiers unless they are reasonably necessary for our functions.
8. Data Quality
Nu Sales & Marketing will:
• Take reasonable steps to ensure the information Nu Sales & Marketing collects is accurate, complete, up to date, and relevant to the functions we perform.
9. Data Security and Retention
Nu Sales & Marketing will:
• Only destroy records in accordance with the organisation’s Records Management Policy.
10.Openness
Nu Sales & Marketing will:
• Ensure stakeholders are aware of Nu Sales & Marketing’s Privacy Policy and its purposes.
• Make this information freely available in relevant publications and on the organisation’s website.
• On request by you, Nu Sales & Marketing must take reasonable steps to let you know, generally, what sort of personal information it holds, for what purposes, and how it collects, holds, uses and discloses that information.
11.Access and Correction
Nu Sales & Marketing will:
• Ensure you have a right to seek access to information held about them and to correct it if it is inaccurate, incomplete, misleading or not up to date. • If you and Nu Sales & Marketing disagree about whether the information is accurate, complete and up to date, and you asks Nu Sales & Marketing to associate with the information a statement claiming that the information is not accurate, complete or up to date, the Nu Sales & Marketing will take reasonable steps to do so. • Nu Sales & Marketing will provide to you its reasons for denial of access or a refusal to correct personal information.
• Nu Sales & Marketing can withhold the access of your information if:
o providing access would pose a serious and imminent threat to the life or health of any person; or
o providing access would have an unreasonable impact upon the privacy of other persons; or
o the request for access is frivolous or vexatious; or
o the information relates to existing or anticipated legal proceedings between the organisation and you, and the information would not be accessible by the process of discovery in those proceedings; or
o providing access would reveal the intentions of the organisation in relation to negotiations with you in such a way as to prejudice those negotiations; or o providing access would be unlawful; or
o providing access would be likely to prejudice an investigation of possible unlawful activity; or
o an enforcement body performing a lawful security function asks Nu Sales & Marketing not to provide access to the information on the basis that providing access would be likely to cause damage to the security of Australia.
• Where providing access would reveal evaluative information generated within the organisation in connection with a commercially sensitive decision-making process, Nu Sales & Marketing may give you an explanation for the commercially sensitive decision rather than direct access to the information.
• If Nu Sales & Marketing decides not to provide you with access to the information on the basis of the above mentioned reasons, Nu Sales & Marketing will consider whether the use of mutually agreed intermediaries would allow sufficient access to meet the needs of both parties.
• Nu Sales & Marketing may charge for providing access to personal information. However, the charges will be nominal and will not apply to lodging a request for access.
12.Anonymity
Nu Sales & Marketing will:
• Allow people from whom the personal information is being collected to not identify themselves or to use a pseudonym unless it is impracticable to deal with them on this basis.
13.Making information available to other organisations
Nu Sales & Marketing can:
• Release information to third parties where it is requested by you.
14.Detail
What personal information Nu Sales & Marketing collects.
Person information held on a person may include:
● Full name, including titles and suffix
● Gender
● Address
● Best contact telephone and email address
● Date of birth
Business information held on an entity may include:
● Job title
● Contact name, including titles and suffix
● Company name
● Company address
● Company contact telephone, email and Website address
● Email address
To assist with processing donations, Nu Sales & Marketing capture details such as:
● Credit card details – which are securely encrypted and stored to comply with NPP regulations
● Cheque account details – to cross check any dishonoured cheques from the bank
● Direct debit account number for processing of regular donations – these are kept in accordance with NPP regulations
15.Visiting our website
Nu Sales & Marketing websites may use cookies to improve your experience, to display content more relevant to you. If you are concerned about the use of these cookies, your browser can be configured to notify you when you receive a cookie and provide you with the opportunity to accept or reject it. You may refuse all cookies from Nu Sales & Marketing websites however some functions may be unavailable.
When you generally browse our websites Nu Sales & Marketing does not use ‘cookies’ to track your movements on the site, but we may use Google Analytics to capture and transmit information that is sent with each page request during your visits to our websites. You may opt out of this information collection service by installing the Google Analytics opt-out browser plug in.
The Nu Sales & Marketing websites also contain links to other sites of interest and social media. Nu Sales & Marketing does not control, nor is responsible for, the content or privacy practices of those organisations or their websites. Please check the Privacy Statements on other websites before you provide them with your personal information.
Nu Sales & Marketing does not provide any definitive assurance regarding the security of your personal information that is transmitted to and from your computer, as the internet is inherently insecure. You also need to take responsibility and take the
reasonable steps recommended by your financial services, Internet Service Provider (ISP) and software vendors to ensure your own computer security and privacy. As such Nu Sales & Marketing is not liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.
16.The Spam Act 2003
The Spam Act prohibits the sending of unsolicited emails and SMS messages for commercial purposes from or within Australia or to people in Australia.
Nu Sales & Marketing will undertake its responsibilities seriously with regard to the Spam Act and follow the guidance of the Australian Communications and Media Authority with regard to the Spam Act.
17.Changes to our Privacy Policy
Nu Sales & Marketing may, without notice, amend or modify its Privacy Policy by posting the amended Privacy Policy to Nu Sales & Marketing’s website.
18.How to access, correct or update your personal information
If you have any complaints, questions or concerns about what information Nu Sales & Marketing holds or about the accuracy of that information, please contact the Nu Sales & Marketing office on (02) 8320 0681 or admin@nusales.com.au.
If you would like to access the information that Nu Sales & Marketing holds about you, contact us on the phone or address above. Nu Sales & Marketing will endeavour to provide access to that information within two weeks. In order to maintain the confidentiality of personal information, Nu Sales & Marketing will ask that come into the Nu Sales & Marketing office and to bring specific identification before providing access. If it is not practical to do so, Nu Sales & Marketing will arrange to check identification before mailing the information to the affected person. If the information that we hold about the affected person is incorrect or not up to date, Nu Sales & Marketing will update it as soon as practicable. In the unlikely event that Nu Sales & Marketing are unable to provide the affected person with access to personal information for legal reasons as specified in the Privacy Act, Nu Sales & Marketing will provide you with reasons for denying access.
If you would like to access the information that Nu Sales & Marketing holds about you, contact us on the phone or address above. Nu Sales & Marketing will endeavour to provide access to that information within two weeks. In order to maintain the confidentiality of personal information, Nu Sales & Marketing will ask that come into the Nu Sales & Marketing office and to bring specific identification before providing access. If it is not practical to do so, Nu Sales & Marketing will arrange to check identification before mailing the information to the affected person. If the information that we hold about the affected person is incorrect or not up to date, Nu Sales & Marketing will update it as soon as practicable. In the unlikely event that Nu Sales & Marketing are unable to provide the affected person with access to personal information for legal reasons as specified in the Privacy Act, Nu Sales & Marketing will provide you with reasons for denying access.